Returns



Mobilesignal.co.uk is proud to provide high quality products that are guaranteed to increase signal quality and extend mobile coverage. If you are not satisfied with the performance quality of your repeater we will give you your money back! All returns must be received within 30 days of the delivery date.

RMA Authorisations issued on upgraded equipment can only be applied towards future purchases. Refunds will not be issued on Upgraded Equipment.

 

In order to return your product you must first contact Mobilesignal Customer Service and request an RMA code which includes a special returns address along with that authorisation. Any returns received without an RMA authorisation, outside of 30 days from the original delivery date, or to the wrong address will not be refunded. Damaged equipment returned even with an RMA will be subject to a 20% restocking fee. Orders for pre-cut lengths of cable are non-refundable. 

The PowerMax XT2 TRI and XT TRI can not be returned once purchased due to its custom manufacturing process.

 

Customers are responsible for shipping charges of the return delivery. All returns are subject to a £4.95 re-stocking fee. Your order will be refunded upon receiving the product in its original packaging. Please note that postage costs for the original order are not refundable.

 

To process a return request please contact customer service at sales@mobilesignal.co.uk